Privacy & Shipping Policy

Shipping Policy

We deliver within 24hrs after the order is received.  Maximum duration can vary from 2 days to 3 days in case of any lockdown or unforeseen scenario.

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Privacy Policy

We at Grokto, are committed to protecting the privacy and security of your personal information. Your privacy is important to us and maintaining your trust is paramount.

 

What information is, or maybe, collected from you?

As part of the registration process on the web site, Grokto may collect the following personally identifiable information about you: Name including first and last name, email address, mobile phone number and contact details, Postal code, and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

 

How do we collect the Information?

Grokto will collect personally identifiable information about you only as part of a voluntary registration process, your behaviour on the website, on-line survey or any combination thereof. The Site may contain links to other Web sites. Grokto is not responsible for the privacy practices of such Web sites which it does not own, manage or control. The Site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to the Site.

 

WHAT do we do with your information?

If you allow Grokto to access your contacts (including contact number, email id etc.), it enables Grokto to subscribe you and your contacts to Grokto promotional emails, messages, ongoing offers etc. Grokto will use your personal information to provide personalized features to you on the Site. Grokto will use this information to preserve transaction history as governed by existing law or policy. Grokto will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager. Information about Customers on an aggregate (excluding any information that may identify you specifically) covering Customer transaction data and Customer demographic and location data may be provided to partners of IRCPL for the purpose of creating additional features on the website, creating appropriate merchandising or creating new products and services and conducting marketing research and statistical analysis of customer behaviour and transactions.

 

 

Payment

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

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Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

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PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We are committed to keeping all such sensitive data/information safe at all times and ensure that such data/information is only transacted over a secure website [of approved payment gateways which are digitally encrypted], and provide the highest possible degree of care available under the technology presently in use. The Company will not use your financial information for any purpose other than to complete a transaction with you

For more insight, you may also want to read terms and conditions of Razorpay on https://razorpay.com

 

Policy updates

Grokto reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Contact Information

Barihat, Line Bazar
Jhanda Chowk, K Hat Purnea, Bihar - 854301
Tel.: ………………………..
Email id: ………………………………